Privacy Policy
At Petinder (petinder.org), we respect your privacy and are committed to protecting your personal information and pet profile details.
1. Introduction & Scope
Welcome to Petinder. This Privacy Policy outlines how Petinder ("we", "our", or "us") collects, uses, processes, and safeguards information when you access or use our website located at petinder.org, mobile applications, waitlist services, and related pet matching and wellness features.
By joining our waitlist, creating a pet profile, or accessing petinder.org, you consent to the data practices described in this policy. If you do not agree with these terms, please refrain from submitting personal information to our platform.
2. Information We Collect
We gather information to deliver personalized pet matchmaking, verified vet recommendations, and community services.
Personal Information
First and last name, email address (such as waitlist signups), country, gender preferences, and optional contact numbers.
Pet Profile Details
Pet type (dog, cat, bird, etc.), breed, age, temperament, play preferences, vaccination status, and photos uploaded for matching.
Location & Device Data
Approximate geographic location (city/country) to show local playdate matches and nearby verified veterinary clinics.
Usage & Analytics
IP address, browser type, interaction logs on petinder.org, and feature utilization to optimize user experience.
3. How We Use Your Information
- Smart Matchmaking: Algorithms process pet energy levels, breed, and preferences to suggest compatible playdates.
- Waitlist Updates & Launch Access: Informing you about early app access, features, and pet event invites.
- Verified Vet Connections: Enabling access to rated veterinary care and localized pet services.
- Security & Fraud Prevention: Protecting members from fake profiles and maintaining community standards.
5. Data Security & Storage
We employ industry-standard encryption (TLS/SSL in transit and AES-256 at rest) to protect all information sent to petinder.org. Access to database servers is strictly controlled via multi-factor authentication and role-based policies.
6. Your Privacy Rights
Depending on your jurisdiction, you possess rights regarding your data:
- Access & download your pet profile data
- Correct or update personal details
- Request complete account deletion
- Unsubscribe from promotional emails
To exercise any of these rights, email us at privacy@petinder.org.
7. Children's Privacy
Petinder is intended for pet parents aged 18 and older (or legal age in your jurisdiction). We do not knowingly collect personal data from children under 13. If we discover a minor has registered without parental consent, we will promptly delete the data.
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our practices at petinder.org, please contact our team:
Privacy Officer
Petinder Privacy Team
privacy@petinder.org